Media and Marketing Officer

  • Location:


  • Sector:

  • Job type:


  • Salary:


  • Contact:

    Donna Burgoyne

  • Contact email:

  • Contact phone:


  • Job ref:


  • Prepare media and marketing plans for specific services areas/Council departments in line with the Council’s corporate plan, departmental business plans and the Communication Strategy

  • Work with customer services section and service managers to ensure that a research plan is in place to inform future service provision and marketing and PR activity

  • Keep up to date with service sales, usage, uptake data specific trends and sector developments to inform service provision and marketing and PR activity

  • Respond to media queries and where necessary liaise with CLT, Head of Communication and Customer Services to research and agree responses to the media enquiries

  • Demonstrate a team approach to achieving the objectives of the Section through full flexibility in relation to tasks undertaken

  • Provide a high level of internal and external customer service including taking ownership of customer queries and complaints and following issues through to completion

  • Continuously develop personal knowledge and skills to enhance internal and external customer service

  • Comply with, and ensure that other staff comply with, policies and procedures including those relating to health, safety, wellbeing and safeguarding

  • Promote equality and diversity across all service areas through clear leadership, effective policy implementation and demonstrating appropriate behavior's in line with Company values

  • Carry out any other relevant duties which may be assigned including working in other sections of the Department

Essential Criteria

  • ·       Third level Qualification




    ·       Possess at least 3 years recent broad based experience in a wide range of Marketing and PR activities as detailed below

Essential Experience

·         Possess at least 2 years recent experience in a wide range of Marketing and PR activities of products and/or services to include experience of the following:

-       Managing media relations

-       Coordinating and managing major events

-       Preparing and producing publications

-       Awareness of Managing Financial Budgets