Location: Royal Victoria Hospital – Discharge Hub
Hours: Part-Time (Every Friday and Saturday 9am – 5pm)

About the Role:

On behalf of our client, MPA Recruitment is seeking to appoint a Administrator (Band 3) to support services within the Belfast Trust.

This is an excellent opportunity for an experienced administrator or secretary to provide high-level administrative support to the Discharge Hub team. The successful candidate will be highly organised, customer-focused, and able to manage a variety of administrative tasks within a fast-paced environment.

Key Responsibilities:

Administration & Data Management

• Maintain and update Excel spreadsheets, ensuring information is accurate and up to date.
• Use the Encompass system to process and manage administrative tasks.
• Manage shared Outlook inboxes, responding to and actioning emails promptly.

Communication & Customer Service

• Answer telephone calls and respond to enquiries from Trust employees in a professional and efficient manner.
• Provide accurate information and direct queries to the appropriate team where required.
• Deliver excellent customer service while maintaining confidentiality at all times.

General Office Support

• Support the day-to-day administrative functions of the department in a fast-paced environment.
• Prioritise workload effectively to ensure deadlines and service standards are met.
• Participate in the full induction and training programme to develop the knowledge and skills required for the role.

What We’re Looking for?

Essential Criteria:

Applicants must demonstrate one of the following:

• 4 GCSEs at Grades A-C (or equivalent), including English Language

OR

• NVQ Level 2 in Administration (or equivalent qualification)

OR

• At least 1 year's administrative or clerical experience

In addition, applicants must demonstrate:

• Experience using Microsoft Word, Excel, Outlook, or equivalent software packages
• Strong organisational skills with the ability to prioritise workload effectively
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• High levels of accuracy and attention to detail
• Ability to work in a busy and changing environment
• Experience maintaining filing systems, records, and office administration processes

Desirable Criteria:

• Previous experience within a healthcare or public sector environment

Additional Information:

• An Access NI Check may be required for this role.

What we can offer you:

• Weekly pay
• Holiday pay
• Pension contribution
• 24/7 support from our dedicated recruitment consultants
• Access to a wide range of public sector opportunities
• Ongoing role availability — if one placement ends, we aim to secure another.

Why Apply?

• Gain valuable experience within the Health & Social Care sector
• Develop your administrative and customer service skills in a professional healthcare environment
• Work as part of a supportive and dedicated team
• Opportunities for ongoing assignments and career progression
• Make a meaningful contribution to the delivery of patient services

MPA Recruitment is an equal opportunities employer.