Back to jobs

Administrative Support

Job description

Job Role: Admin Support

The post-holder will provide administrative support services, requiring a high degree of initiative and diplomacy, to senior staff within the Public Health duty team.

Location - Arches WTC

Hours of Work - Monday to Friday, 9am-5pm

Salary - £10.40 Per hour

Contract - Ongoing

What the role entails:

  • Answer and record telephone calls and process highly sensitive and confidential information accurately and communicate this to appropriate health protection staff for action.
  • Provide administration support for duty room emails and action them appropriately.
  • Be responsible for producing weekly reports and activity within the duty room.
  • Input and retrieval of data from manual and electronic systems.
  • Assistance in the provision of statistical information as required.
  • Ensure the timely handling and distribution of mail, including electronic mail.
  • Maintain comprehensive filing systems, including manual and electronic files in accordance with client’s policy.
  • Word processing and typing as required, including the compilation of agendas and papers.
  • Manage administrative work tasks in a timely and efficient manner and ensure work is prioritised accordingly.
  • Provide administrative support for projects as requested by health protection staff, assisting with collation and presentation of reports as necessary.
  • Organise meetings, seminars and workshops including preparation of papers, arranging venues, notifying attendees, minute-taking, and follow-up action.
  • Make appropriate travel and organisational arrangements as required.
  • Maintaining a high level of confidentiality of information in line with current legislation.
  • Working as a member of the administrative team providing cover for colleagues as required.
  • Any other duties as may reasonably be required in support of the function in the Duty Room, prevention and control of communicable disease and environmental hazards.
  • To support the client in meeting their obligations under Risk Management by adhering to the control’s assurance standards identified in the Risk Register.

Essential Criteria:

  • 4 GCSE’s (including GSCE Maths and GCSE English Language (Grades A* - C) OR equivalent qualification to demonstrate literacy and numeracy

OR

NVQ Level II in Administration and one years Admin Experience.

AND

  • A Minimum 2 years’ experience in an office environment to include word processing experience

OR

18 month’s relevant experience in an office environment to include the use of Microsoft Office Suite (including Word, Excel, Outlook & Power-point)

  • Excellent communication skills.
  • Ability to maintain accurate records.
  • Ability to work within a team.
  • Ability to prioritise and manage workload effectively to meet strict deadlines
  • Able to work within a rapidly changing environment.