Residential Worker (Complex Needs)

Belmont Cottages, Derry/Londonderry

Permanent | Full-Time (36 Hours) & Part-Time (24 Hours) Available

Salary: £25,992 - £26,824 per annum (£13.47 - £13.94 per hour)

MPA Recruitment is delighted to be partnering with Apex Housing, a leading provider of high-quality care and support services, to recruit Permanent Residential Workers for their specialist service at Belmont Cottages, Derry/Londonderry.

This is an excellent opportunity to join a respected organisation dedicated to delivering person-centred support for adults with learning disabilities and complex needs. You will play a vital role in empowering residents to live fulfilling lives while working within a supportive and highly rewarding environment.

If you are passionate about making a genuine difference and have experience supporting individuals with complex needs and challenging behaviours, we would love to hear from you.

The Role

As a Residential Worker, you will provide high-quality, person-centred care while promoting dignity, independence, wellbeing and inclusion for all residents. Working across four cottages, you will support individuals with varying needs and contribute to the smooth day-to-day operation of the service.

Key Responsibilities

• Deliver compassionate, resident-focused care while maintaining dignity, privacy and respect at all times.
• Support adults with learning disabilities and complex needs in achieving positive outcomes and maximising independence.
• Promote the rights, choices and entitlements of service users, responding effectively to individual needs.
• Manage and respond appropriately to incidents involving adults with complex needs.
• Maintain accurate records and ensure all documentation relating to resident support plans is completed and regularly reviewed.
• Conduct Health and Safety audits and ensure compliance with all health and safety policies and procedures.
• Ensure services are delivered in line with RQIA standards and Apex Housing policies and procedures.
• Promote the emotional wellbeing, self-esteem and overall happiness of residents.
• Support and accompany residents to social activities, recreational outings and appointments.
• Participate in house visits alongside management when required.
• Attend fundraising committee meetings and support community engagement initiatives.
• Build and maintain positive relationships with residents, families, multidisciplinary teams, colleagues and management.
• Act as a Shift Leader, coordinating workloads, analysing staffing levels and delegating responsibilities appropriately.
• Support the management and development of staff within the service, working closely with the Manager to identify objectives and performance targets.

Essential Criteria

Option 1

• QCF/NVQ Level 2 in Health and Social Care (or equivalent).
• Minimum of 1 year's experience supporting adults with learning disabilities and challenging behaviour within a community or residential setting.
• Previous administration experience.
• Currently registered with NISCC, or willing to achieve registration within six months of commencing employment.

OR Option 2

• Minimum of 2 years' experience supporting adults with learning disabilities and challenging behaviour within a community or residential setting.
• Previous administration experience.
• Currently registered with NISCC, or willing to achieve registration within six months of commencing employment.

In Addition

Applicants must demonstrate:

• Previous supervisory responsibility within a care setting.
• Experience using IT systems and providing administrative support.
• Experience preparing regulatory reports, scheme reports and resident documentation.

What's on Offer?

Annual Leave & Financial Benefits

• Starting entitlement of 4 weeks annual leave plus 12 statutory days (pro rata), increasing with service.
• Competitive pension scheme with 6% employer contribution and 4% employee contribution.
• Enhanced company maternity and paternity pay.
• Company sick pay scheme.
• Free onsite parking.

Learning & Development

• Ongoing training and professional development opportunities.
• Supportive management team committed to career progression and continuous learning.

Health & Wellbeing Support

• Access to a wide range of employee wellbeing initiatives.
• Employee Assistance Programme through Inspire Workplaces.
• Online support hub providing confidential advice and guidance.

Why Join Apex Housing?

This is more than a job; it is an opportunity to build a rewarding career with an organisation that is committed to delivering exceptional care and support. You will join a team that values compassion, professionalism and person-centred practice while making a meaningful impact on the lives of adults with learning disabilities and complex needs every day.