Affordable Warmth Project Officer

  • Location:


  • Sector:

    Customer Service & Admin

  • Contact:

    Jamie Winchester

  • Contact email:

  • Job ref:


Job Role: - Affordable Warmth Project Officer

As a member of the Environmental Health Team the post holder will be expected to contribute to the delivery of Environmental Health services which are customer focused, innovative and best value for money.

Be responsible to the Principal Environmental Health Officer for the effective and efficient, delivery of the Affordable Warmth Programme in the Antrim and Newtownabbey Borough Council area.

Ensure that all duties and tasks assigned to the post holder are performed in accordance with Council policies, procedures and specified time and quality targets so that effective contribution is made to the development and achievement of the Environmental Health Plan and delivery of Best Value services.

Location: - Belfast

Hours of Work: - 37.5 Hours (Mon- Fri)

Salary: - £11.50 Per hour

What the role entails:

·To undertake programmed household surveys across the Antrim and Newtownabbey Borough Council area.

  • Assist in the preparation, planning and administration of the survey work.

·To report to the Principal Environmental Health Officer on a daily and weekly basis as required, providing updates, and identifying any issues of concern.

  • To assist in the effective delivery of the programme and development of procedures as required to ensure compliance with the Department for Communities Project Operational Procedures.

·To liaise with Antrim and Newtownabbey Borough Council Environmental Health and Building Control as required, to ensure the smooth running of the Affordable Warmth Programme.

  • To maintain all records as required, ensuring all data collected is securely held in accordance with Council Data Protection requirements.
  • Attend Project Team Meetings to update and report on survey progress and associated issues.

Qualification and Experience

A minimum of 5 GCSE’s (Grades A-C) or equivalent including English Language and Mathematics

A 3rd level qualification

A minimum of 1 year’s experience in the following:

  • Dealing directly with the members of the public in a customer service capacity, including those in vulnerable situations (e.g. elderly, on low incomes, with disabilities etc)
  • Giving advice, support and promoting awareness of a programme/scheme or initiative
  • Survey work
  • Dealing with confidential/sensitive information

Special Knowledge

Knowledge and understanding of the issues around fuel poverty/energy efficiency.

Knowledge of the issues facing Local Government in Northern Ireland and the public’s expectations of Council services.

IT Literacy to include experience of Microsoft applications, including Word, Excel, Access or any other database application.