About the Role:

MPA Recruitment is currently recruiting a Band 3 Administration Officer to support the Adult Safeguarding Team within Belfast Health and Social Care Trust.

You will provide administrative support to a busy team, maintaining accurate records, coordinating appointments and meetings, preparing correspondence and handling confidential information. The role would suit an organised administrator with good Microsoft Word and Excel skills who is comfortable typing documents and taking minutes.

Key Responsibilities:

• Provide general administrative and typing support to managers and the wider team.
• Arrange appointments, maintain diaries and coordinate meetings.
• Attend meetings, take accurate minutes and prepare and distribute them promptly.
• Process incoming and outgoing correspondence, responding to routine enquiries and directing requests appropriately.
• Enter, update and retrieve information using electronic databases, spreadsheets and other systems.
• Maintain accurate filing systems and confidential service-user and staff records.
• Collect and collate statistical information and support quality assurance activities.
• Print, scan, copy and label documents accurately.
• Coordinate the secure transfer of patient records in accordance with Trust procedures.
• Monitor stationery and office supplies.
• Prioritise tasks to meet deadlines and provide cover for colleagues when required.
• Maintain professional working relationships and deliver helpful customer service.

What We’re Looking for?

Essential Criteria:

Applicants must meet one of the following qualification and experience requirements:

• Four GCSEs at grades A–C / 9–4, including English Language, or equivalent/higher qualifications, plus one year’s experience in a clerical or administrative role.

OR

• NVQ Level 2 in Administration or another higher qualification, plus one year’s experience in a clerical or administrative role.

OR

• A minimum of two years’ experience in a clerical or administrative role.

All applicants must also demonstrate:

• Experience using Microsoft Word and Excel, or equivalent applications.
• Effective written and verbal communication skills.
• The ability to work as part of a team and use initiative.
• Good organisational skills and the ability to prioritise workloads.
• Accuracy when producing, maintaining, scanning and labelling records.
• The ability to handle sensitive information confidentially.

Desirable Criteria

• Knowledge of Data Protection principles and the General Data Protection Regulation (GDPR).

Additional Information:

• An Access NI Check may be required for this role.

What we can offer you:

• Weekly pay
• Holiday pay
• Pension contribution
• 24/7 support from our dedicated recruitment consultants
• Access to a wide range of public sector opportunities
• Ongoing role availability — if one placement ends, we aim to secure another.

Why Apply?

This is an opportunity to contribute to an important safeguarding service while developing your administrative experience within a healthcare setting. You will use your organisation, communication and IT skills to help the team deliver an efficient and responsive service.

MPA Recruitment is an equal opportunities employer.