Job description
MPA are recruiting for the following seasonal roles –Retail Assistant /Replenisher and Online Assistants for our client in multiple locations, in the Belfast area for the months of November and December.
With this role you need to be fully flexible as you may be called to cover shifts at short notice.
Hours of Work vary but mostly Night Shift
Salary varies depending on role and age - £7.75 to £11.50.
1 - Job Description – Retail Assistant – Replenishment
About the role
In this role as a Replenishment Assistant, you’ll be focused on the important task of restocking products on the shelves with care and helping colleagues and customers alike.
Part of a close-knit, dedicated team, you’ll always have support on hand; but we’ll also trust you to use your own initiatives. It’s about being the difference to everyone around you. You may also be asked to support with other tasks in the store, such as cleaning or organising.
What’s great is that you don’t need to bring any specific experience to this role – you just need to bring your best attitude to work. You’re friendly, you love helping people, and it really shows. You’ll excel if you make things happen at pace and you’re comfortable with the idea of learning to use new technology and gadgets to do your job.
Duties will include:
● Replenishing stock, while following best practice, processes, and techniques
● Knowing where products are located.
● Helping Customers on the shop floor
● Understanding stock rotation
● Following safety procedures
2 - Job Description – Online Assistant
About the role
Like making people’s lives easier? Then you’ll love completing our customers’ online orders, as one of our Online Assistants. This is a hands-on job where you’ll make things happen at pace.
Simply, it will be down to you to ensure that every customer order runs as smoothly and easily as possible, whether you’re working behind the scenes or picking the products on the shop floor. From the second our shoppers click the order button on our website, to the moment their shopping is loaded onto our delivery vehicles, you’ll take pride in creating the experiences that really wow our customers, making sure they keep clicking back to us.
As an Online Assistant your role could be on the shop floor, picking our customers’ orders and taking real care in selecting the best quality produce, as if you were shopping for yourself. Putting each order together, you’ll give customers exactly what they’ve asked for. And if we’ve sold out of anything, you’ll choose a replacement that’s the closest match to ensure our customers are never disappointed. It’s just like shopping for your groceries.
This is a fast-paced role. You will have hourly picking targets to achieve to ensure customer orders are dispatched on time which you’re in-store manager will discuss with you. You will need to have a keen attention to detail and have a passion for great customer service.
Or, you could take on one of our more general roles, getting savvy with the various tech systems we use to make sure all our online orders arrive on time and in great condition. So, you will need to be open to learning how to operate new technology and comfortable using our handsets on the job. You’ll be speaking to customers over the phone, putting the orders through the tills, and even working with our Online Drivers to load their vans so they’re ready to deliver to our customers, working and winning as one team.
You’ll also need to be comfortable lifting and moving containers weighing up to 15kg.
How to Apply
To apply for this position please send your CV to chris.oneill@mparecruitment.co.uk
Or for further information and a confidential discussion on this post please call Chris at our Belfast office on 02895 211111
Please ensure your CV is accurate and updated with full personal contact details, education history, qualifications, and employment history.