Support Worker - RNID

MPA Healthcare are recruiting Support Workers on Behalf of our Client RNID based in the Derry/Londonderry area. The service offers a wide range of high-quality supportive living and community services providing specialist care and support for deaf and hard of hearing people with additional needs. This is a permanent role 37.5 hrs per week. Hours of work will include evenings, sleepover shifts and weekends. The salary is £18,525 per annum pro rata.


Job Description :

To encourage people who use our services to be involved in and take responsibility for the running of their own home.

To support people to use community facilities, promote a variety of social and leisure activities and to support people with their health needs.

To provide a stimulating environment where skills can be maintained and developed

To support people with their intellectual and social development according to each person’s desires, abilities and needs.

To meet responsibilities of your post to ensure delivery of high quality services and continual improvement of the care and support we provide. These responsibilities are stated in the quality policies for care and support and the ISO Quality Management System Manual available internally.

To achieve stated objectives from their person centred plan, enable these individuals to be at the centre of their care package.

To contribute to effective communication with people who use our services, their relatives, friends, professional helpers and other members of staff.

To facilitate meetings to ensure the involvement of people who use our services in consultation and decision making.

To offer and support people with a range of new experiences & to encourage and support people to develop and pursue their own cultural interests.

To ensure the general well-being, safety and security of everyone who uses the service by continually assessing risk taking.

To abide by Care standards.

To maintain high standards of health, safety and hygiene, ensure a clean and safe environment, support the people who use the service with their domestic responsibilities and personally undertake cleaning tasks as necessary.

To work within Health and Safety policies to support people with their awareness of health issues and support people as appropriate in taking and monitoring their medication and liaising with other health professionals.

To support and provide induction to new team members, relief workers or volunteers

To maintain written and computerised records & be involved in the development of service policies and procedures.

To assist with benefits, banking and budgeting issues for people who use our services and provide support as appropriate keeping financial records up to date.

To use local and national policies and procedures for recognising, recording, reporting and participating in safeguarding protocols.



Other Requirements:


·         To drive the RNID vehicle as required (if in receipt of a full/clean driving licence).

·         To regularly undertake up to date training and complete the Care Certificate.

·         To do sleep-ins and fully work within a shift rota system, with rotas subject to change.

·         To take the people we support on holidays if required.


Essential Criteria:

·         Experience of residential/supported living/outreach work or equivalent, paid or voluntary.

·         NVQ/Diploma Level 3 in Care or equivalent (or the ability and commitment to work towards achieving it within 12 months).

·         Good standard of written English. GCSE level or equivalent.

·         Ability to work independently, this could involve taking sole responsibility for a Service or work area during a shift.

·         Ability to work effectively within a team

·         Experience of organising your own work, able to plan and manage own time effectively.

·         Ability to demonstrate the RNID values and behaviours.

·         The ability to work flexibly to meet the needs of the people we support (e.g shift work, weekends, nights, sleep-ins and bank holidays).


 For full job description contact Erin on 028 71360070 or email your CV to