Support Worker - Housing with Care

​MPA are currently recruiting Support Workers on a Permanent basis for our well-established client based in the Derry/ Londonderry Area. This position will be based in Abbey House. The successful candidate will work as part of a team to provide a quality of service which ensures the physical, psychological, social, emotional, and spiritual needs of individuals are being met. The pay rate is £18,562 per annum – based on full time hours.

Job Duties

·         Assist in the development, implementation and review of support/ care plans, risk assessments and STAR outcomes taking account of the views of tenants, their families and significant others.

·         Assist tenants to participate in agreed programmes of support (Keeping in Touch, Feeling positive, Being treated with dignity, Looking after yourself, Feeling safe, Managing money, Staying as well as you can.) to achieve maximum independence.

·         Assess and draw up support and care plans for tenants (using the Star outcomes model) and complete annual support/care reviews for tenants (via the key worker system).

·         Provide support and care to tenants in order to maintain independence and optimum level of functioning and give care/support as per tenant’s care/support plan and task analysis.

·         Observe and report changes to tenant’s physical, psychological and emotional health and well-being.

·         Plan and implement regular key-work, annual reviews and resulting action plans in conjunction with tenants.

·         Act as part of a team in the preparation, implementation, and ongoing review of programmes of activities based on tenant’s individual needs.

·         Arrange and actively participate in tenants’ activities including day care provision, day trips, seasonal and fundraising events.

·         Work as an effective member of the team to meet the needs of tenants.

·         Communicate effectively with public bodies to support tenant’s development.

·         Ensure all services are delivered in accordance with recognised standards, including RQIA, Supporting People, and Apex’s policies and procedures.

·         Support and enable good relations between tenants and the local and wider community.

·         Establish and maintain good working relationships with the multidisciplinary team, tenants, visitors, colleagues, relatives, other departments/all levels of management.

·         Arrange and accompany tenants on appointments or with shopping as required.

·         Provide a comprehensive handover to other team members.

·         Assist manager in tenant’s admission, discharge, transfers and in dealing with scheme enquiries

·         Follow the Associations complaints policy on receipt of any complaint made by a tenant or on behalf of a tenant

·         Ensure confidentiality at all times in relation to tenants, relatives and staff (unless you believe harm may be caused to the person or another person by not doing so).

·         Deliver all tasks on time and to agreed quality standards.



Essential Criteria

·         NVQ level 2 health and social care (or equivalent)

·         6 months experience in formal care setting (paid)

·         must be NISCC registered or willing to register within 6 months

·         admin experience within role


·         2 years’ experience

·         must be NISCC registered or willing to register within 6 months

·         admin experience within role


Further Information


·         Successful candidate should be prepared to be flexible and work on a rotational rota.

·         Full time hours preferable 37 hours per week

·         Successful candidate will be expected to cover day and night duty on a rotational rota.

If you feel this is something that would interest you, please call 028 71360070 to discuss further or alternatively send your CV to