Support Worker Days (Homeless)

  • Location:


  • Sector:

    Social Worker/Social Care Workers

  • Salary:

    11 Per Hour

  • Contact:

    Michael McAlinden

  • Contact email:

  • Contact phone:


  • Job ref:


  • Duration:


  • Startdate:


Job Role: Support Worker Days (Homeless)

We are pleased to be recruiting a Day duty Support Worker for a returning client for their team that cares and provides a service supporting the homeless people in Belfast City Centre.

As part of a team of eight Support Workers) you will be responsible for the daytime daily management of the clients Accommodation facility. You will ensure immediate and ongoing support for up to 5 females on any one day; many of whom will have complex and mulitple needs. You will have responsibility for ensuring the unit is a female friendly, welcoming, safe and homely environment.

Working hours and rate of Pay:

84 hours* worked on a day shift basis - usually worked 4 days one week, 3 days the next.

*due to Covid-19 the hours are currently 9am-9pm but this is subject to change.

until 31st March 2022 - with posibility of extension depending on funding

Salary: £11 per hour

Benefits: 20 days per annum plus Public/Bank Holidays (or pro rota) and Pension Scheme

What the role entails:

  • Work to ensure Annsgate is a safe and welcoming environment for all; using skills that will manage and diffuse potential/actual incidents and actively promote equal opportunitites.
  • In conjuction with clients initiate and facilitate ‘homely’ activities.
  • Ensure all health and safety checks and paperwork are carried out according to policy and procedures.
  • Liaise with internal and external agencies providing nightly services to rough sleepers.
  • Develop effective relationships with females making particular efforts to break down barriers with those who are reluctant to access support and sustainable accommodation.
  • Encourage clients to make a homeless application, ensuring points are maximised and areas of choice are realistic.
  • Maintain accurate records including, handovers, contact notes, casefiles etc.
  • Co-operate with the monitoring framework in order to enable external evaluation of the service.
  • Keep abreast of relevant developments in the sector including training and other opportunities relevant to the post.
  • Ensure that all vulnerable adults and children at risk are safeguarded appropriately.
  • Actively participate in supervision, appraisals and team meetings

Essential Criteria:

  • 6 months experience working in a homelessness environment


  • 6 months experience working with people with complex needs


  • Relevant experience or skills that would be transferable to the post Ability to develop Needs Assessments and Support Plans and manage a Key Worker case load
  • Able to manage challenging individuals and situations
  • Able to take the lead and work in partnership with other agencies
  • Able to work daily shift hours as required including weekends.
  • A satisfactory Enhanced Access NI check is required for this post
  • The post holder will be required to wear identifiable clothing (uniform) whilst working

Closing date is 18th Jan 2022 at 12pm

If you think you meet the criteria, please submit your CV to or call our office on 02895211111 for more information and how to register for this role.