Professional Support Officer

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  • Sector:

    Customer Service & Admin

  • Contact:

    Jamie Winchester

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Job Title Professional Support Officer

MPA are currently recruiting a Professional Support Officer on behalf of our client, who is one of the leading authorities of regulating in the public sector.

The post holder will be required to assist the Professional Support Team in providing a high-quality professional support service to the organisation, its staff, trainees, and stakeholders.

The Professional Support Officer will provide administrative support to the mentoring scheme, recruitment processes and the regional pre-employment checks service for doctors and dentists in training.

Hours of work: Monday to Friday 9am - 5pm

Pay Rate: £11.20 PH

General Responsibilities:

To plan and co-ordinate the recruitment processes for our clients Educational Leaders ensuring compliance with best practice and with NI employment Legislation.

To quality assure documentation submitted by managers for advertisement of AfC posts through recruitment shared services and to support managers as required. To ensure that advertisements for AfC posts are circulated internally to our client’s staff.

To support the Professional Support Co-ordinator in the implementation of e-recruitment for the clients Educational Leaders.

To provide administrative support for the clients mentoring scheme, including advertising, organising training courses, maintenance of the e-mentoring system, liaising with Mentor Leads and acting as first point of contact for queries from Mentors and Mentees.

To provide administrative support to the Mentoring Working Group and the Joint Wellbeing and Resilience group between our client & QUB to include preparing papers, minute taking, and undertaking follow up actions as required.

To provide support to Case Managers with pastoral support meetings for doctors and dentists in training.

Essential Criteria:

4 GCSEs at grade C or above to include English Language


Equivalent qualification and one year’s administrative experience.


2 A Levels OR equivalent OR higher qualification


18 months relevant experience


A minimum of three year’s administrative experience.

Experience in the use of Microsoft office products, in particular word.

Effective communication skills.

Ability to work as part of a team.

Ability to use own initiative.

Good organisational skills with an ability to prioritise own workload.

Flexibility to work in a changing environment.