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HR Support Officer - 3255

Job description

Job Title: HR Support Officer - 3255


Are you a seasoned and reliable administrative professional looking to break into a HR role? Or are you a junior HR professional looking to break into a public sector organisation.

On behalf of our Client, the Northern Ireland Housing Executive, MPA Recruitment welcomes suitable applications for the role of HR Support Officer.

The prime characteristics of Level 4 is the application of policies and practices in the day-to-day operation of the Housing Executive either in dealing with clients or in-house staff without continual reference to the supervising officer. Equally investigative and research activities will play a primary role in assisting senior staff develop or amend strategies or policies and practices.


Location: Adelaide Street, Belfast


Hours of work: 37 hours per week (Monday to Friday: 07.00am to 4pm)


Salary range: £11.39


Closing Date: 6th November 2023


Key Responsibilities

  • Administration activities on a variety of HR systems.

  • Required to extract and interrogate data from a variety of HR systems.

  • Preparation of HR case files.

  • To review HR cases and develop case briefings for HR officers and HR managers.

  • Supervision and training of junior staff as required.

  • To answer policy queries over the phone, email, and face to face. Candidates are expected to have a basic knowledge of HR policies prior to applying for this role.

  • To make operational decisions based on interpretation of organisational policy within their limits of delegated authority.

  • To review and design new processes and working practices within the HR team.

  • To apply policy and practices in the day-to-day operation of the HR department without continual reference to their supervising officer.

  • To perform investigative and research activities and play a primary role in assisting senior staff develop and amend HR policies, strategies, and practices.

  • To organise their own time and respond independently to unanticipated problems.

  • To contribute in a practical way to training courses in their own particular area of activity.

  • To maintain physical and online data storage records

  • To be involved in the design and implementation of good housekeeping practices in terms of document storage, retention, and retrieval

  • To control and record work submitted to operational staff or data processing, preparing and movement of information.



  • BTEC Higher or equivalent qualification, plus 1 year of relevant experience.


  • BTEC National or equivalent qualification, plus 2 years of relevant experience.


  • Exceptionally candidates who do not meet the qualification requirement but who can demonstrate that they have a minimum of 3 years of relevant experience may also be considered.

For the purposes of shortlisting, candidates must demonstrate their relevant experience for the number of years required, depending on their level of qualification in all of the following areas:

  • Experience of using a system which deals with HR, Payroll or Financial data.

  • Experience in delivering high levels of customer service.

  • Ability to work to tight deadlines while maintaining accuracy in the information they are processing.

  • IT/Microsoft Office Proficiency at an Advanced level.

Additional Information:

       A Basic Access NI Check is Required at a cost of £18.


To apply for this position please send your CV to

Or for further information and a confidential discussion on this post please call Chris at our Belfast office on 02895 211111

Please ensure your CV is accurate and updated with full personal contact details, education history, qualifications, and employment history.

MPA Recruitment are operating as an Employment Business in relation to this vacancy.


MPA are committed to providing equality of opportunity in employment and welcome applications from all suitably qualified applicants irrespective of gender, marital or family status, religious belief, political opinion, disability, age, race, nationality, or sexual orientation.