General Manager

Reference

VAC-2738

Sector

Hospitality, Management

Salary

€40,000 to €50,000 Per Annum

Town/City

Letterkenny

Contract Type

Full time

Share this Job

MPA Recruitment has been appointed by a leading Hotel in the North West to source an experienced General Manager to join their team. The successful candidate will assume responsibility for all heads of department and meet with them to discuss performance of the hotel and their teams where applicable.

The successful candidate will be responsible for the day to day operations of the hotel to include, operations, administration, management of all employees, finance management, supervision, purchasing, & profitability of the Hotel. You will be involved in the supervision of developing and communicating company policies, goals and results, assisting the entire team and provide solutions for day to day problems. You also will lead and develop the team to ensure they achieve and maximise their individual and team potential.

Essential Job Functions:

  • Assist our client in managing daily company operations to ensure positive, safe and profitable working environment
  • Assigns duties to Heads of Department including Head Chef, Finance Manager, Sales and Marketing Manager, Duty Manager, housekeeping, all other staff and observe performance to ensure adherence to hotel policies and established operating procedures.
  • Coordinate with the Directors in planning short and long term projects, budgets, expense controls, schedules, and manpower.
  • Develop and implement staffing and business plans to achieve business target.
  • Develop positive working relationship with the support divisions and operations team to ensure proper operational support in regards to all internal and external audits.
  • Develop operational strategy and ensure that the operational activities within food & beverage meet changing trends within the industry. The role includes assisting with menu compilation, costings for both food & beverage and ensure all employees are inducted, trained and signed off for all menu changes with the department prior to menu launch.
  • Address operational, technical and mechanical issues in a timely manner.
  • Identifies training needs, organises training including safety training, to staff
  • Selects or assists in the recruitment of hotel staff, completing required paperwork
  • Adhere to all company procedures and regulations as well as standard operating procedures
  • Receive and resolve or assists in resolving guest complaints and employee issues
  • Available for on call when required with reliable transportation
  • Covers shifts in all departments as required
  • Corresponds with group and travel agents to answer special requests for rooms and rates
  • Answer inquiries pertaining to hotel policies and services

Skills

  • Strong management skills; ability to appropriate assign/delegate work and authority to others in the accomplishment of goals; provides coaching, advice and assistance as required
  • Excellent customer service skills
  • Maintaining a professional appearance and demeanour at all times
  • Ability to manage difficult guest situations; responds promptly to guest needs, solicits guest feedback to improve service, responds to requests for service and assistance and meets commitments
  • Ability to effectively resolve employee concerns/HR issuesAbility to demonstrate accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance
  • Ability to show flexibility to change and adapt to and accommodate new methods and procedures
  • Knowledge of Microsoft Office, Word and Excel
  • Ability to build and motivate team members at all levels, excellent communications and leadership skills are necessary to ensure the continued success of the hotel
  • Exceptional leadership and team building skills and ability to develop people and a senior team.
  • Strong skills in employee and guest service training

This role boasts a competitive salary, alongside a very attractive benefits package. I am keen to have an initial discussion with anyone who feels this could potentially be of interest. Please contact Andrew McSparran, Executive Search Consultant at MPA Recruitment on +44 (0)28 7136 0070 or send an up to date CV via the link provided to speak further about this opportunity.

To help MPA Recruitment find you the perfect job, we need to store and process your personal information. This means your details will be entered into MPA Recruitment’s database and our consultants may contact you from time to time with relevant job opportunities. By applying, you're confirming you're happy for us to do that.

All conversations will be treated in the strictest of confidence

 

You may also be interested in...

MPA Recruitment has been appointed by a leading Hotel in the North West to source an experienced Sales and Marketing Co-Ordinator to join their team. The successful candidate will be leading a team to actively convert wedding enquiries into confirmed sales, as well as leading the...
Salary: Competitive Sector: Hospitality, Management Contract Type: Full time Town/City: Letterkenny
MPA Recruitment has been appointed by a leading technology company in the North West to source a Strategic Director to join their team. This is a highly senior role, where you will provide technology and business leadership to our clients workforce, as well as the implimentation ...
Salary: Competitive Sector: IT & Digital, Management Contract Type: Full time Town/City: Letterkenny
MPA Recruitment Ltd are delighted to be working alongside a reputable and well known Hotel based in Letterkenny. An opportunity has arisen within the Hotel for an experienced Duty Manager. The successful candidate must have previous hotel experience. This role will involve m...
Salary: Competitive Sector: Hospitality Contract Type: Permanent Town/City: Letterkenny
MPA Recruitment are working alongside a well established and reputable Hotel based in County Donegal. They are currently seeking an experienced Duty Manager to oversee the efficient and effective operation of the Hotel and to liaise with Heads of Department and Hotel staff a...
Salary: Competitive Sector: Hospitality Contract Type: Permanent Town/City: Ballybofey
MPA Recruitment Ltd are working with a long established, reputable Hotel based in Co. Donegal. They are currently seeking a Front Office Manager to join their busy team.
Salary: Competitive Sector: Hospitality, Management Contract Type: Permanent Town/City: Donegal