Customer Service Executive

Reference

SA LM 2012

Sector

Customer Services

Salary

£18,000 Per Annum

Town/City

Derry-Londonderry

Contract Type

Permanent

Closing Date

04/01/2019

Talk to Leanne Mc Que
028 7136 0070

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Our client is a successful and professional car dealership based in Campsie Industrial Estate.  Due to their new and exciting expansion projects, they are seeking a Customer Service Executive to add to their existing skilled and dedicated team and to further strengthen commitment to delivering a first-class service to their customers.

Duties & Responsibilities:

  • Ensure the accurate and timely completion of administration and operational tasks, including maintenance of stock levels and handling of goods belonging to customers, complying at all times with Company reporting and other policies.
  • Develop and maintain professional and positive working relationships with Company colleagues, customers, suppliers and external representatives.
  • Greet all customers and visitors promptly, courteously, and professionally.
  • Strive to achieve a consistently high level of customer satisfaction by following all documented operating policies as set by dealership.
  • Ensure all environmental, Health & Safety and other Company policies and practices are strictly adhered to.
  • Display professionalism and motivation at all times, responding positively to beneficial change and supporting the company’s reputation for excellence through high standards of personal behaviour, including appropriate dress code.
  • Assess own performance and effectiveness and undertake personal development activities.

Essential Criteria:

  • Previous experience and a working knowledge of the motor trade;
  • Excellent customer service skills.
  • Presentable with exceptional communication skills, both written and verbal
  • Previous sales experience 
  • Strong IT skills

 

For further information contact Leanne on 028 71360070 or to apply send your CV to [email protected]

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