Credit Controller

  • Location:


  • Sector:

  • Job type:


  • Salary:


  • Contact:

    Shaunagh Poyntz

  • Contact email:

  • Contact phone:



  • Process customer and third party transactions.

  • Performance of debt collection activities.

  • Monitor customer and suspense accounts.

  • Assist in the resolution of escalated issues.

  • Review income reports to identify discrepancies and variances in employee pay.

  • Communicate system related issues to Income Team Leader.

  • Process and audit transactions and data entry.

  • Provide customer service to employees and all levels of staff by receiving and responding to questions regarding systems, policy and procedures.

Candidate must have:

  • Minimum of 5 GCSE’s to include math's and English language (grades A-C) or equivalent

  • Or

  • GCSE English and GCSE Math's (Grades A-C) or equivalent qualification to demonstrate literacy and numeracy

  • Or

  • 2 A levels or equivalent qualification or higher education

  • Or

  • One Years relevant experience.


  • Knowledge and experience in the use of information technology to include Microsoft Office

  • Ability to use own initiative and work independently or as part of a team to ensure that performance targets and objectives are met.

  • Ability to prioritise work to achieve set deadlines

  • Effective communication skills, orally, written and electronically.