Contract Supervisor

Reference:

VAC-54

Sector:

Customer Services, Administration

Salary:

£18,000 to £20,000 Per Annum

Benefits:

Competitive Pay, Early finish on Fridays, Generous annual leave entitlement

Town/City:

FiveMile Town

Contract Type:

Permanent

Closing Date:

22/05/2018

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028 8224 2595

1.Ensure all customer orders are accurately processed within contractual SLA lead times and are acknowledged within 24 hours of processing, including the processing of returns/credits.

2.Customer updates are sent as per individual customer requirement. Update PRIMA as required.
3.Attend Handover and tender meetings to ensure a clear understanding of the contract requirements.
4.Establish excellent customer relationships, and respond to all customer enquiries or problems quickly and efficiently, providing acknowledgement of communication, within 24 hours, where the query cannot be immediately resolved.
5.Produce Account MI reports as required including monthly stock reports, performance report analysis, order updates and any other report as required by the customer and internally.
6.Review overdue invoice report sent from Accounts Dept. and contact customer to resolve overdue invoices.
7.Management of BOMS and costings in Prima ensuring these are up to date and accurate
                                                                                                                                                                                                                                                                                                                                                Essential Criteria 

12 months experience in a similar role

Or

A minimum of 2 years’ experience in an office environment within a manufacturing, construction or retail business

Or

Third Level Qualification, ideally in a business, manufacturing or construction related discipline

 

 

 

Talk to us
028 8224 2595