MPA are recruiting Clerical Officers on behalf of our Clients in the private and public sector.

The successful post holder will carry out a variety of administrative tasks associated with the business.

• Responding to inquiries: Efficiently handling queries via Telephone, Webchat and E-mail.
• Data Management: Performing data entry across various systems. This includes updating records, maintaining databases and handling customer information with care.
• Confidential Document Management: Responsible for the meticulous scanning, filing and organisation of confidential documents. Adhering to strict protocols to safeguard sensitive information.
• Administrative Support: Assisting in various administrative tasks such as scheduling appointments, coordinating meetings and supporting the smooth functioning of the organisation.
• Problem Solving and Decision Making: Applying discretion and judgement within defined parameters to resolve issues and make decisions related to day-to-day tasks.
• Adherence to Policies and Procedures: Following established protocols, guidelines and policies to maintain compliance and confidentiality in all tasks performed.
• Collaboration and Communication: Working effectively within a team environment, collaborating with colleagues and communicating efficiently with internal and external stakeholders.

Your Profile:

• At least 1 year of experience in a similar role.
• At least 5 GCSE's including Maths and English.
• Proficient in Microsoft Office.

Additional Information:

• A Basic Access NI Check is required at a cost of £18