Band 5 Assistant Communications Officer

Reference

FoKACO

Sector

Administration

Salary

Competitive

Town/City

Belfast

Contract Type

Permanent

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MPA Recruitment are working in partnership with their public sector client to recruit a Band 5 Assistant Communications Officer for a full-time position in the Belfast area.

Duties and responsibilities:

The postholder will provide a communications service, with a particular focus on media, as part of the Corporate and Public Affairs team at the PHA. They will act as a first point of contact for reactive and proactive media activity for the agency and will assist in all aspects of the work of the Corporate and Public Affairs team, including digital media, events and public and political liaison.

For each of the following, the postholder will:

  • Provide a media communications service as part of the Corporate and Public Affairs team at the Public Health Agency.
  • Act as a first point of contact for journalists and other media in relation to enquiries about agency services, staff, plans and other related matters.
  • Handle media enquiries, and assist in the preparation and issuing of statements, and liaise with print, broadcast and online media.
  • Facilitate media interviews; assist in the arrangement and management of press conferences, photo calls, interviews and campaign launches; and assist in the coordination of journalists and media crews on agency premises and on location.
  • Assist in the provision of media and communications support to directors and senior managers, as well as staff throughout the organisation.
  • Respond to situations where support, advice and liaison with patients, clients, families/carers is required on issues involving media requests, and facilitate access, interviews, photographs or statements.
  • Liaise with communications colleagues and others to safeguard the agency’s reputation and identify opportunities for coordinated communication.
  • Assist in identifying, developing and delivering proactive media opportunities.
  • Develop communications plans for proactive and potentially high-profile changes that may impact on service delivery or the reputation of the agency.
  • Participate in monitoring, responding and creating content on social media platforms.
  • Participate in the out-of-hours media rota.
  • Assist in media and social media monitoring, analysis of media trends and the development of agency media strategies as required.
  • Assist in assessment, analysis and engagement on political and public affairs issues.
  • Assist in arranging media training for identified staff. Prepare briefs for trainers and staff and manage the delivery and evaluation of the training.
  • Provide operational support in the updating and maintenance of the agency’s internet and intranet sites.
  • Record enquiries using an electronic monitoring system/ database for media enquiries and related matters.
  • Assist with the organisation of corporate events, public affairs and digital communication when necessary.
  • Undertake any other reasonable duties as requested by your line manager.
  • Assist with the preparation of briefings and other writing as delegated.
  • Represent Corporate and Public Affairs as delegated.

Essential criteria: 

  • A university degree or professional qualification and one year’s relevant experience working in a communications team, involving liaising with internal and external stakeholders.

OR

  • HNC /HND or relevant equivalent/higher qualification AND two years’ relevant experience working in a communications team, involving liaising with internal and external stakeholders.

OR

  • Four years’ relevant experience working in a communications team, involving liaising with internal and external stakeholders, including at least one in drafting responses.

  • Ability to communicate with all levels of staff within the agency and to liaise with various external agencies.

  • Ability to work under pressure without full supervision – which may require working outside normal hours.

  • Working knowledge of information technology and familiarity with Microsoft Word, Outlook and PowerPoint.

  • Good written and organisational skills.

  • Strong interpersonal skills and the ability to establish and maintain good working relations with a wide range of health and social services care professionals and others.

  • The ability to participate in and promote team effectiveness.

Desirable Criteria:

An understanding of the workings of the Northern Ireland Assembly. 

I am keen to have an initial discussion with anyone who feels this could potentially be of interest. Please contact Fiona O’Kane at MPA Recruitment on +44 (0)28 952 111 11 or send an up to date CV via the link provided to speak further about this opportunity.

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